Ear Training FAQs

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  • louwhitaker

    I purchased “RelativePitch” on the App Store, had it downloaded to ITunes, clicked on it after it was downloaded, and nothing happened. How do I get my money back?

    • http://SonicTruths.net Christopher Sutton

      Hi Lou,

      I’m sorry this didn’t work smoothly for you. Please email support@EasyEarTraining.com and we’ll be happy to help you resolve this problem.

  • Robyn Newton

    Is one unable to use this unless you have an iPhone?

    • http://SonicTruths.net Christopher Sutton

      Hi Robyn,

      You’ve posted on our FAQs page which should be fully accessible from any device.

      Was there something else that you were wondering about?

  • Rodrigo Gonzalez

    I’ve been using the relative pitch app (payed) for a couple of months. I think it’s great, the best app for ear training among the several I tried. But yesterday it stopped working properly, every time I click on “progress mode” the app shuts down. I uninstalled it, and downloaded it again, but the problem continued. I thought it was something with my iPhone so I downloaded the app on my iPad, but it occurs exactly the same.
    What can I do? I really enjoy this app, and I’m having great progress with my hearing skills.

    • http://SonicTruths.net Christopher Sutton

      Hi Rodrigo,

      I’m very sorry you’ve had this frustrating problem with RelativePitch! Thank you for letting us know about it.

      The latest update (1.16) unfortunately has a bug which affects iOS7 users when accessing the Progress screen. We have submitted a fix this morning and requested an expedited review from Apple, so we hope to have this resolved for you very soon.

      Thank you again for taking the time to let us know about this issue rather than just leaving a negative review!

      Kind regards,

      Christopher Sutton
      Founder, Easy Ear Training