Ear Training FAQs

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  • louwhitaker

    I purchased “RelativePitch” on the App Store, had it downloaded to ITunes, clicked on it after it was downloaded, and nothing happened. How do I get my money back?

    • http://SonicTruths.net Christopher Sutton

      Hi Lou,

      I’m sorry this didn’t work smoothly for you. Please email support@EasyEarTraining.com and we’ll be happy to help you resolve this problem.

  • Robyn Newton

    Is one unable to use this unless you have an iPhone?

    • http://SonicTruths.net Christopher Sutton

      Hi Robyn,

      You’ve posted on our FAQs page which should be fully accessible from any device.

      Was there something else that you were wondering about?

  • Rodrigo Gonzalez

    Hi
    I’ve been using the relative pitch app (payed) for a couple of months. I think it’s great, the best app for ear training among the several I tried. But yesterday it stopped working properly, every time I click on “progress mode” the app shuts down. I uninstalled it, and downloaded it again, but the problem continued. I thought it was something with my iPhone so I downloaded the app on my iPad, but it occurs exactly the same.
    What can I do? I really enjoy this app, and I’m having great progress with my hearing skills.

    • http://SonicTruths.net Christopher Sutton

      Hi Rodrigo,

      I’m very sorry you’ve had this frustrating problem with RelativePitch! Thank you for letting us know about it.

      The latest update (1.16) unfortunately has a bug which affects iOS7 users when accessing the Progress screen. We have submitted a fix this morning and requested an expedited review from Apple, so we hope to have this resolved for you very soon.

      Thank you again for taking the time to let us know about this issue rather than just leaving a negative review!

      Kind regards,

      Christopher Sutton
      Founder, Easy Ear Training

      • Rodrigo Gonzalez

        Problem solved, thank you very much!!! :)

  • Rodrigo Gonzalez

    Hi, Christopher!!!
    I have a doubt, I’ve been progressing really fast with the upward intervals but it hasn’t been the same for downwards. I’ve noticed that when you use the anchor note downwards, the anchor note is the second one, not the first one. I mean, if you are testing thirds and the anchor note is C, you hear Eb and then C for a minor third and E and then C for major third. Is this ok?? Shouldn’t it be heard C and then A for minor third and Ab for major third??

    • http://SonicTruths.net Christopher Sutton

      Hi Rodrigo,

      Great, I’m glad to hear that you’re making good progress!

      You’re right that the bottom note is treated as the anchor, and when you have a fixed anchor it will therefore be the top note which changes.

      Both ways (changing top note or changing bottom note) are useful. The reason RelativePitch uses this approach is that it makes it easier to compare the two options by ear, particularly when thinking in terms of a scale. For example, anchoring to C can let you think in terms of C major, and how the major third, perfect fourth, perfect fifth, etc. fit into that key and scale. It therefore makes more sense to keep the C fixed and use the intervals relative to that.

      Like I said though – both approaches are valid! And once you move away from fixed anchor notes you will extend your ear’s versatility beyond this issue anyway.

      Keep up the good work, and if you have any further questions it would be great if you could post them in our forums, where other students can more easily join the discussion:

      http://www.easyeartraining.com/forums/